At Mother Earth Treks, we value your trust and are fully committed to protecting your personal information. Your privacy matters deeply to us, and we take every reasonable measure to ensure your data is handled securely, respectfully, and in full accordance with applicable privacy standards. If you ever have questions or concerns, don’t hesitate to contact us at motherearthtreks@gmail.com.
What Personal Information We Collect
When you book a tour with us, we collect specific details that are essential for organizing your trip. This includes:
This information is used exclusively to secure permits, tickets, entrance fees (such as Machu Picchu or the Inca Trail), and reservations on your behalf.
How We Use and Share Your Information
Your information may be shared with government agencies, railway operators, or service providers when required to fulfill your booking. For example, passport data is necessary to reserve Inca Trail permits or train tickets. By making a reservation with us, you authorize Mother Earth Treks to use and share your personal data where needed to deliver the requested services. We will never sell your personal information. All data is treated confidentially and only shared with trusted partners involved in your travel arrangements.
Website Use and Cookies
When you browse our website, we may collect limited data such as your IP address and use cookies to understand how visitors interact with our content. Cookies help us improve the site’s functionality and enhance your overall experience. You may disable cookies in your browser settings, though some features may not function as intended.
Newsletters and Communications
If you sign up for our newsletter, you may receive travel tips, destination updates, and occasional promotional offers related to Peru. You can unsubscribe at any time by clicking the link in the email or writing to us directly at motherearthtreks@gmail.com.
Third-Party Bookings and Travel Agents
If you book through one of our travel partners, your details may be shared with us so you can complete your registration. Even in those cases, you’ll need to provide the necessary documentation—such as your passport information—so we can finalize your permits and travel arrangements.
International Data Transfers
Please note that by providing your personal information, you are agreeing to its transfer to Peru, where our company is based. While Peru may not follow the same privacy laws as your home country, we take appropriate steps to protect your rights and ensure your information is handled responsibly.
Legal Disclosures
Mother Earth Treks may be required to disclose personal information in response to legal obligations, such as valid subpoenas, government investigations, or actions necessary to prevent fraud or ensure the safety of our guests, staff, or partners.
Data Storage and Security
All personal data is stored on secure servers with restricted access. Only authorized personnel have permission to view or manage your information. We continuously review our security protocols to protect your data from unauthorized access or misuse.
Your Rights to Update or Delete Your Data
You have the right to request access to, correction of, or deletion of your personal information at any time. Once your trip is complete and our contractual obligations have been fulfilled, we will honor your request to remove or update your records.
Use of Images and Video
Photographs and videos taken during our tours may be used by Mother Earth Treks for promotional or editorial purposes, including our website and social media channels. If you appear in any of our media and would prefer that we not use your image, please contact us, and we will promptly remove it.
Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be communicated to you via email. We encourage you to review this policy periodically to stay informed. For questions or privacy-related inquiries, please contact us at: motherearthtreks@gmail.com